Privacy Policy

1. Information We Collect

We may collect:

• Personal information (e.g., name, email)
• Usage data (e.g., pages visited, interactions)
• Device and browser information

2. How We Use Information

We use your information to:

• Provide and improve our services
• Communicate with you
• Ensure security and prevent fraud
• Analyze usage and performance

3. Sharing of Information

We do not sell your personal information.

We may share data with:

• Service providers (e.g., hosting, analytics)
• Legal authorities if required by law

4. Google Workspace API Data

When you choose to connect a Google Workspace account, Myto accesses Google Drive data only after your authorization. Myto uses read-only access to discover and download files from the Drive source you choose, import and keep them current in your organization’s Knowledge Base, and make that content available in user-facing troubleshooting features.

We use raw and derived Google Workspace data only to provide these features to the authorizing organization. We do not sell this data, use it for advertising, or use it to create, train, or improve generalized artificial intelligence or machine learning models.

We may transfer Google Workspace data to service providers only as necessary to operate these features. We require those providers to process the data only on our behalf and under appropriate confidentiality and security obligations.

You may revoke Myto’s access in your Google Account settings at any time. Revocation stops future access, but it does not automatically delete content previously imported into Myto. You or your organization administrator may request deletion under Section 7.

Myto’s use and transfer of information received from Google Workspace APIs will adhere to the Google User Data Policy, including the Limited Use requirements.

5. Cookies & Tracking

We may use cookies and similar technologies to:

• Improve user experience
• Analyze site traffic
• Remember preferences

You can control cookies through your browser settings.

6. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations.

7. Your Rights

Depending on your location (including California), you may have the right to:

• Access your personal data
• Request deletion
• Opt out of certain data uses

8. Security

We take reasonable measures to protect your data, but no system is completely secure.

9. Children’s Privacy

Our services are not intended for individuals under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

11. Contact Us